Every organisation has problems that everyone knows about,
but nobody has managed to fix.
Every organisation has problems that everyone knows about, but nobody has managed to fix.
Problems costing speed, margin, capacity, quality and delivery.
Problems costing speed, margin, capacity, quality and delivery.
WHICH ONES COME TO MIND?
WHICH ONES COME TO MIND?
Want to get them unstuck? You've just taken the first step: surfacing the problem.
Step two is finding the hidden blockers.
Want to get them unstuck?
You've just taken the first step: surfacing the problem. Step two is finding the hidden blockers keeping them stuck.
IT STARTS WITH ONE IDEA
IT STARTS WITH ONE IDEA
Change needs a whole chain of things to be in place
Change needs a whole chain of things to be in place
1. A single weak link can stall everything
A single weak link can stall everything
2. The links are hidden and there are more than you’d think
The links are hidden and there are more than you’d think
3. Find the weak links and you can get things moving again
Find the weak links and you can get things moving again
The stuck problem diagnostic
The stuck problem diagnostic
Start with the problem you most want solved.
Start with the problem you most want solved.
3 conditions for success. 15 potential weak links.
3 conditions for success.
15 potential weak links.
Every 'No' you find is good news - and there are proven solutions for each.
Every 'No' you find is good news - and there are proven solutions for each.
Apply each test across everyone required: leadership team · team leaders · delivery teams · support teams · customers · external partners · and you.
Apply each test across everyone required: leadership team · team leaders · delivery teams · support teams · customers · external partners · and you.
Wants it
Wants it
Was there enough motivation across everyone required?
Was there enough motivation across everyone required?
1. Attention:
Leaders visibly committed
2. Discontent:
A clear compelling problem
3. Inspiration:
A future people want
4. Price:
The cost of change accepted
5. Reward:
Incentives supporting the change
5. Reward:
Incentives support the change
Sees it
Sees it
Was there a credible path that everyone had confidence in?
Was there a credible path that everyone had confidence in?
6. Understanding:
A shared picture of how it all works
6. Understanding:
A shared picture of the system
7. Path:
Agreement on the approach
8. Fulcrum:
Leverage points identified
9. Obstacles:
Blockers identified
10. Collaboration:
Collaboration and support agreed
10. Collaboration:
Collaboration & support agreed
Works it
Works it
Was the execution system strong enough to lead everyone required?
Was the execution system strong enough to lead everyone required?
11. Ownership:
A single capable and empowered owner
11. Ownership:
A single capable owner
12. Capacity:
Sufficient time and capacity to do the work
12. Capacity:
Sufficient time and capacity
13. Visibility:
Shared progress tracking and support
13. Visibility:
Shared progress tracking
14. Adaptation:
Problems surfaced and resolved fast
14. Adaptation:
Problems surfaced & resolved
15. Persistance:
Leadership attention that held
Pete manages to identify the high value opportunities associated with an organisations critical pain points, and inspires people to step out of the status quo to find solutions that work.
Pete manages to identify the high value opportunities associated with an organisations critical pain points, and inspires people to step out of the status quo to find solutions that work.
Senior Project Manager, Accenture
Senior Project Manager, Accenture
Which weak links did you spot?
Which weak links did you spot?
Capture what you found on a single page: The opportunity as you now see it. The potential prize.
What the change will take. Which weak links, if cleared, would open the path. Who else should see this. First moves.
Capture what you found on a single page:
The opportunity as you now see it.
The potential prize.
What the change will take.
Which weak links, if cleared, would open the path.
Who else should see this.
First moves.
What happens when you address the weak links
What happens when you address the weak links
Three real cases. Numbers are client validated.
Three real cases.
Numbers are client validated.
1. $246m
profit add in 18 months
2. 171,000 hrs
unlocked annually
3. $9.4m
saved in 3 months
This is some of the best work I have seen. More than we ever hoped for. Most consultants give us endless decks. You gave us actionable, impactful plans with teeth.
This is some of the best work I have seen. More than we ever hoped for. Most consultants give us endless decks. You gave us actionable, impactful plans with teeth.
CCO, Ooredoo
CCO, Ooredoo
Step three is talking it through
Step three is talking it through
Think about the problem you surfaced.
Would an hour be a bad use of your time to talk it through?
Think about the problem you surfaced.
Would an hour be a bad use of your time to talk it through?
Talk it through
Talk it through
Free. 1 hour.
Free. 1 hour.
With someone impartial. You'll get:
With someone impartial. You'll get:
1. What's really holding it stuck, including what's hard to see from inside
2. A first number on the prize, and what the change will take
3. First moves
What's really holding it stuck, including what's hard to see from inside
A first number on the prize, and what the change will take
First moves
Pete Schibli
Pete Schibli
Hands-on change specialist
30 years. 30 industries. $300m unstuck.
Hands-on change specialist
30 years. 30 industries. $300m unstuck.
I want to thank you for the miracle you worked with our squads, they are now truly transformed, and that is because of you
I want to thank you for the miracle you worked with our squads, they are now truly transformed, and that is because of you
SVP, bp North Sea
SVP, bp North Sea
We'll come back within a day to find a time to talk.
• I'll write up the outputs on a single A3 and send it to you. Yours to keep and nothing I hear goes further.
• If the prize and appetite are there, I support as much discovery, design and delivery as you need. If they are not, I'll say so.
We'll come back within a day to find a time to talk.
• I'll write up the outputs on a single A3 and send it to you. Yours to keep and nothing I hear goes further.
• If the prize and appetite are there, I support as much discovery, design and delivery as you need. If they are not, I'll say so.